About us
Who we are
Yewo Cleans is a full-service commercial cleaning company that strives to provide a continuous and consistently superior cleaning service resulting in high levels of customer satisfaction. Our goal is to enhance the appearance and ambiance of our clients’ workplaces.
Our cleaning services are provided on a contractual or once-off basis and we offer cleaning services for buildings, schools, government facilities, shopping centers and institutions.
We will:
- Conduct weekly site inspections and attend meetings as and when requested
- Provide staff with uniforms, PPE and specialised tools and equipment
- Tailor a cleaning plan according to your needs and create a cleaning schedule accordingly
- Maintain cleaning consumables and PPE
- Place trained, experienced staff on site
How we work
Our approach
The service is executed in accordance with a detailed schedule that is encapsulated in a service level agreement that stipulates the frequency and scope of services in great detail.
An intensive inspection and auditing approach is also followed and project managers, supervisor and cleaners need to complete checklists indicating that tasks and/or inspections have been completed.
In keeping with this approach, areas are allocated to specific cleaners that are then held responsible for the cleanliness and neatness thereof.
Analysing your needs
The first step is to understand the scope of work that is required to achieve the desired results. This is done though site inspections, through which the following information is gathered:
- Site building size, height, location and staff required
- Type of industry (office building, retail center or industrial park, etc.)
- Type of floors, walls and movable assets (furniture and infrastructure).
We use this information to better understand the type of services to render and to ensure the best results.
Creating a plan
Yewo Cleans develops a tailor-made programme for the site using the information obtained from the site inspection. The programme includes schedules and checklists for all cleaning activities. The checklists are inspected by project managers to ensure that all required services are done to the quality and frequency of the scope of work.
Implementing the plan
Once the scope and programme have been defined, Yewo Cleans:
- Sources the required staff following interviewing and vetting processes
- Provides cleaning staff with training
- Supplies staff with the required PPE, equipment and consumables.
Thereafter, the services are implemented on site.
Monitoring and revaluation
Yewo Cleans Operations Officers monitor the site on a daily basis by reviewing the checklists that are submitted. They also do site inspections on a weekly basis, which involve:
- Site audits
- On-site training
- Deliveries
- Risk management and mitigation.
From this, feedback is provided to the project managers. Should the client’s need or scope of work change as a result, Yewo Cleans will alter or refine the programme to accommodate the change. Yewo Cleans repeats this process to ensure continuous improvement and that the client’s needs are met as they grow and develop